Privacy Notice

Last updated: 6/16/2026

1. Who we are

This site is operated by Digital product letizia desideri ("FixMyResin", "we", "us"). We act as the data controller for personal data collected through this website. Contact: hello@fixmyresin.com.

2. Personal data we collect

• Contact data: name, email address when you purchase or contact support.
• Order data: products purchased, order ID, and download access information.
• Usage data: device, browser, IP address, pages viewed, basic analytics.
• Support data: messages you send us.

Payment card details are collected and processed directly by our payment processor, Stripe — we never see or store full card numbers.

3. Purposes and legal basis

• Providing the product and download access — performance of contract.
• Customer support — performance of contract / legitimate interest.
• Fraud prevention and security — legitimate interest / legal obligation.
• Improving the product and site — legitimate interest.
• Marketing emails (if you opt in) — consent, which you can withdraw at any time.

4. Sharing your data

• Stripe Payments Europe, Ltd. — our payment processor, handles card processing, fraud prevention, and billing data on our behalf.
• Hosting, email, and analytics service providers acting as processors.
• Professional advisers (legal, accounting) where necessary.
• Authorities where required by law.

5. International transfers

Some processors may be located outside the EEA/UK. Where this is the case, we rely on adequacy decisions or Standard Contractual Clauses to safeguard your data.

6. Retention

We keep personal data only as long as necessary for the purposes above and to comply with legal obligations (e.g. tax records). After that, data is deleted or anonymised.

7. Your rights

Under applicable law (including GDPR where it applies) you have the right to access, rectify, erase, restrict, or port your data, to object to processing, to withdraw consent, and to complain to a supervisory authority. Email hello@fixmyresin.com to exercise these rights. We respond within one month.

8. Security

We use appropriate technical and organisational measures including encryption in transit, access controls, and vetted processors to protect your data.

9. Cookies

We use strictly necessary cookies to operate the site and may use analytics cookies to understand usage. You can manage cookies in your browser settings.

10. Changes

We may update this notice; the "last updated" date above reflects the latest version.